Responsible Gaming

At MSWA Lottery (Multiple Sclerosis WA), we prioritize the well-being and safety of our players. We understand that problem gambling can have serious consequences for individuals and their families. That's why we've implemented a range of responsible gaming tools to help you maintain control over your online activities.

To promote safe and balanced gaming habits, consider these tips:

Set limits on the time and money you spend playing at our site.
Take regular breaks from gaming to rest and recharge.
Prioritize other aspects of your life, such as work, relationships, and physical health.

Effective budgeting is essential for responsible gaming. Here are some guidelines:

Set a realistic bankroll that you can afford to lose.
Allocate a specific amount each week or month for online gaming.
Avoid chasing losses by reducing your bets or taking breaks.

To help you maintain control over your finances, we offer the following limits:

Deposit Limit: Set a daily, weekly, or monthly deposit limit to restrict the amount of money you can spend online.
Loss Limit: Establish a maximum loss threshold that triggers notifications when exceeded.
Wager Limit: Specify a minimum and/or maximum wager limit for each game type or specific game title.
Session Time Limits: Set daily or weekly time limits on how long you can play.

To help you track your gaming habits, we provide:

Reality Check Tool: Receive notifications at intervals you specify to assess your playing session.
Time Reminder Feature: Schedule reminders for specific times of the day or week to remind you when it's time to take a break.

If needed, we offer:

Cooling-Off Periods: Temporarily close your account for a specified period to provide a cooling-off period.
Self-Exclusion Tool: Choose permanent self-exclusion from our site for up to five years.

To ensure the safety of all players, we:

Verify player age with robust identity checks at account opening.
Require ID verification when you request higher limits or make significant changes to your account.

We take extra care to safeguard vulnerable groups by implementing measures such as:

Age-Gated Games: Ensure that games are inaccessible to minors based on their verified age and device restrictions.
Geolocation Technology: Limit access from countries with restrictive laws regarding online gaming or those where our products/services might be unsuitable for local markets.

Beware the warning signs:

Increased spending, borrowing money to gamble, or selling belongings.
Neglecting work, relationships, physical health, and financial responsibilities due to gaming.
Feeling trapped in a cycle of chasing losses or continuing to play despite experiencing significant negative effects on your life.

For players struggling with problem gambling, we offer:

Gambling Hotline Numbers: Provide direct access to help services like the National Problem Gambling Helpline and other local resources.
Professional Guidance Links: Offer links to reputable support organisations and professional help platforms that specialize in gambling-related problems.

Take advantage of our bonuses responsibly:

Understand bonus terms, including wagering requirements and any associated restrictions.
Use bonuses as part of your entertainment budget, not a means to recover losses or chase winnings.

Different gaming modes demand different approaches. Learn more about safer play with our dedicated sections for various product categories:

Slots: Understand slot-specific features like auto-play limits and win/loss tracking.
Live Casino: Take advantage of live dealer games' chat options to communicate with support if needed.

Mobile gaming comes with its own set of challenges. Familiarize yourself with our mobile features, such as:

Session Time Limits for Mobile Devices.
Balance and Transaction History Monitoring on the Go

Protect your loved ones by utilizing tools like device restrictions.

Your security is our priority. Explore our multifaceted player protection measures, including:

Two-Factor Authentication: Enhance login security with additional verification methods.
Deposit Blocking Tools: Prevent unauthorized transactions.

We ensure that all tools adhere to compliance regulations governing online gaming, where our operations are based.

All games at MSWA Lottery (Multiple Sclerosis WA) undergo rigorous testing by independent auditors for fairness and randomness. Our commitment to fair gaming includes the use of secure Random Number Generators certified by reputable third-party audit firms, ensuring unpredictable game outcomes that preserve player trust.

This content is designed as a comprehensive resource to educate players on responsible gambling practices while using MSWA Lottery (Multiple Sclerosis WA)'s services or products.